Shipping Policy

Crazy Deals through this website https://bigcartstore.com you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

  1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

  1. Shipping Costs

We provide FREE Shipping across the country (India).

  1. Delivery Terms

3.1 Transit Time Domestically

In general, domestic shipments are in transit for 5 – 7 days

3.2 Transit time Internationally

We do not ship internationally right now.

3.3 Change of Delivery Address

Orders placed before 03 PM – IST will be dispatched the same day, otherwise, within the next business day.

Our warehouse operates on Monday – Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

3.4 Change of Delivery Address

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched. You need to contact me via e-mail or phone no. mentioned in the site.

3.5 Items Out of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

3.6 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

  1. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

  1. Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

  1. GST Taxes

Taxes have already been applied to the price of the goods as displayed on the website

  1. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

8 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

  1. Process for parcel lost in transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

  1. Customer service

For all customer service inquiries, please email us at https://bigcartstore.com/contact-us/