Return, Refund Policy

Last updated: January 02, 2022

Thank you for shopping at BIG CART STORE.

If for any reason, you are not completely satisfied with a purchase we invite You to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with Us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to BIG CART STORE
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to BIG CART STORE, accessible from https://bigcartstore.com
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Return Rights

You are entitled to return your order within 7 days, you can ask for the replacement/refund of product/s in case of any defect found in the product and the same product/s will be shipped to you as a replacement for the defective product/s.

The deadline for returning an Order is 7 days from the date on which You received the Goods.

In order to exercise your right of return, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse you no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as you used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns:

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. We can arrange a pickup from your location to our warehouse for this.

We cannot be held responsible for goods damaged or lost in return shipment.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: